All you need to know about Routine & Emergency Service Request

TWO WAYS TO REQUEST SERVICE

  • In the event of an emergency please call 911 for the Fire Department, Police Department or Emergency Medical Service.

  • Through your resident portal you can submit routine service requests, you can access this by clicking here.

  • Emergency Service Requests and routine service requests can be logged 24 hours a day 365 days a year by calling 781-581-7106

  • If you are locked out of your apartment call our Answering Service at 781-581-7106, there are charges associated with the lock out service. You will be required to show ID as proof you are a resident of King’s Lynne.

  • Emergency service requests will be addressed immediately

EMERGENCY SERVICE REQUESTS

  • If you are locked out of your apartment please call 781-581-7106 there are charges associated with the lock out service.

  • No heat in cold weather or no air conditioning in extremely hot weather

  • Loss of electrical power, no hot water

  • Toilet clogs in apartments with only one bathroom or sewer backups

  • Water leaking from toilet, washing machines, dishwasher, or hot water heater, or any other water intrusion

  • Gas leaks or no gas or frozen pipes

  • Wild animal such as squirrel in apt

  • Natural disaster such as flood, fire, storm, or wind damage

  • Non- working elevator

  • Security related issue, such as vandalism or broken window, door, or lock

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